myfans Terms and Conditions

Tokuneko Co., Ltd. (hereinafter referred to as the "Company") establishes the following terms and conditions (hereinafter referred to as the "Terms") regarding the use of the Website operated by the Company and the services provided on the fan club sites operated by the Company. The Terms shall apply between the Company and all users.

Chapter 1 GENERAL PROVISIONS

1. Definitions

In the Terms, the following terms shall have the meanings set forth below:

(1) the "Website"

Refers to the Website operated by the Company under the following URL. However, the URL may be changed at the Company's discretion.

https://lp.myfans.jp/

(2) a "User"

Refers to an individual who uses the Website.

(3) the "Service"

Refers to the services provided on the fan club websites operated by the Company. Details are set forth in Chapter 2 of the Terms and on the Website.

(4) a "Member"

Refers to a User who has completed the membership registration procedures stipulated in article 2 of the Terms, and consists of Organizers and Participants.

(5) an "Organizer"

Refers to the collective term for individuals who have filed a notification of Image Distribution Based Sex-Related Business under article 2, paragraph 8 of the Act on Control and Improvement of Amusement and Entertainment Businesses, have completed the membership registration procedures stipulated in article 2 of the Terms, and have completed the registration procedures as operators of a fan club website.

(6) a "Participant"

Refers to the collective term for individuals who have completed the membership registration procedures stipulated in article 2 of the Terms and have completed the registration procedures as users of the services provided by an Organizer on a fan club website.

(7) the "Content"

Refers to digital information such as activity information and videos, still images, text, and communication services related to daily private life provided by an Organizer to a Participant.

(8) the "Fan Club Website"

Refers to a website where an Organizer can transmit various Content to Participants.

(9) the "Fan Club Website Terms and Conditions Agreement"

Refers to the agreement concluded between an Organizer and a Participant when the Participant applies to use a respective Fan Club Website and the Organizer grants its approval.

(10) the "Fan Club Membership Fee"

Refers to the fee payable by a Participant to an Organizer under a Fan Club Website Terms and Conditions Agreement.

(11) the "Purchase Fee"

Refers to all fees payable by a Participant to the Company when using the System, including system usage fees and payment processing fees.

(12) the "Credit Card Processing Fee"

Refers to all fees payable by a Participant to a credit card company when using the System, such as international transaction fees, and shall be subject to the terms and conditions of the credit card company with which the Participant has a contract. For details on payment methods and other related matters regarding this service, please refer to the notation based on the Act on Specified Commercial Transactions (https://myfans.jp/trade)

(13) the "System"

Refers to the collective term for the hardware and software used by the Company to operate and run the Website and the Service.

(14) the "Terms and Policies"

Refers to the collective term for the Terms, the Privacy Policy, and other conditions for using the Service established by the Company on the Website.

(15) the "Agreement"

Refers to the agreement between the Company and a User based on the Terms and Policies.

(16) the "Premium Creator Contract"

Refers to a contract under which the organizer exclusively uses this service for the distribution of adult content and agrees not to use any other platforms or services that are similar to or compete with this service.

2. Membership Registration

  1. Membership registration for the Service must be completed by the User themselves. Minors (persons under 18 years of age on or after April 1, 2022) are not eligible to use the Service.
  2. A person wishing to register as a Member (hereinafter referred to as a "Membership Applicant") shall perform the membership registration procedure by entering the necessary information specified by the Company on the membership registration screen of the Website and submitting it, and the Company shall be deemed to have approved the Membership Applicant as a Member at the time the Company sends a notice of approval (via email or other means).
  3. If a Membership Applicant or Member falls under any of the following items, the Company may refuse the approval in the preceding paragraph or revoke it after approval:
    1. if there is any false statement, error, or omission in the information entered on the Website;
    2. if it is found that the person does not exist;
    3. if it is found that the person is already registered;
    4. if the person has previously been subject to a suspension of use of the Service or revocation of membership status based on article 21, paragraph 1 or 2 of the Terms;
    5. if a minor has completed the membership registration procedure;
    6. if the Company determines that the person is an anti-social force, such as a gang or a member thereof, or has a close relationship with an anti-social force (including cases where the Membership Applicant or Member is legally or factually controlled by an anti-social force, or where a transactional relationship is recognized between the Membership Applicant or Member and an anti-social force); or
    7. in any other case where the Company deems it inappropriate to approve the person as a Member.
  4. A Membership Applicant shall select either Organizer or Participant when performing the membership registration procedure.
  5. A person wishing to register as an Organizer represents and warrants, by applying for such membership registration, that they have filed the notification for an Image Distribution Based Sex-Related Business.
  6. If it is discovered after membership registration that a Member falls under any of the items in paragraph 3 of this article, the Company may revoke the membership registration and suspend the use of the Service.
  7. Members shall comply with the Terms and Policies.

3. Changes to Membership Information

If there are any changes or corrections to the Member's name, location or address, telephone number, email address, or other information provided to the Company at the time of the membership registration procedure under article 2, paragraph 1, the Member shall promptly notify the Company thereof. If a Member fails to notify of changes to their member information or does so with delay, the Company shall not be liable for any damages (including ordinary damages, special damages, direct damages, indirect damages, lost profits, and other forms of loss) incurred by the Member or any third party as a result.

4. Succession of Member Status

In the case of an individual Member, the status as a Member under the Agreement shall not be subject to inheritance. However, the obligation to pay Fan Club Membership Fees that have already been incurred shall be inherited upon the death of the Member.

5. Notification to Users

  1. If the Company needs to notify Users (including Members), it may do so by posting on the Website. In such cases, the notice shall become effective at the time the posted information is stored on the server in a state viewable by the User.
  2. If the Company needs to individually notify a Member regarding the Service, it may do so by a method deemed appropriate by the Company, using the information provided by said Member. If these methods are used, the notice shall become effective at the time the Company sends or dispatches it to said Member. Even if the Member has not made the notification stipulated in article 3 of the Terms or has done so with delay, the notice shall become effective at the time it is sent or dispatched to the contact information on file with the Company.

6. Changes to the Terms and Policies

  1. In any of the following cases, the Company may amend the provision of the Agreement without individual agreement with Users by amending the Terms and Policies, and it shall be deemed that an agreement has been reached on the amended provisions of the Terms and Policies:
    1. if the amendment to the Terms and Policies is in the general interest of the Users; or
    2. if the amendment to the Terms and Policies does not contradict the purpose of the Agreement and is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, and other circumstances related to the amendment.
  2. When the Company amends the Terms and Policies, it shall set the effective date and shall make known the fact that the Terms and Policies will be amended, the content of the amended Terms and Policies, and the effective date by using the internet (including the use of the Website) or other appropriate methods.
  3. The amended Terms and Policies shall apply from the effective date set forth in the preceding paragraph, and the contents of the Agreement shall be amended accordingly.

7. Management and Storage of Passwords and User IDs

  1. Members shall manage and store their passwords and User IDs required for using the Service at their own responsibility, and shall not allow third parties to use them, nor shall they lend, assign, change the name of, sell, or otherwise dispose of them. Members shall also change their passwords periodically.
  2. The relevant Member shall be responsible for any damages resulting from insufficient management of passwords or User IDs, errors in use, or use by a third party, and the Company shall bear no liability whatsoever, except in cases of willful misconduct or gross negligence.
  3. The Company shall deem all actions performed using a Member's password and User ID to be the actions of that Member.
  4. If a Member discovers that their password or User ID information has been leaked to a third party or is being used by a third party, the Member shall immediately notify the Company to that effect and follow any instructions from the Company.
  5. The Company may temporarily change a User ID to a dedicated ID for service registration for the purpose of configuring the System to operate the Service.

8. User’s Responsibility for Maintaining Usage Environment

  1. Users shall, at their own expense and responsibility, prepare the necessary computers, network equipment, and other hardware and software (hereinafter referred to as "User Equipment") to connect to the System and use the Website and the Service.
  2. Users shall, at their own expense and responsibility, maintain their User Equipment so that it operates normally.

9. Monitoring and Confirmation of the Website

The Company may monitor all areas of the Website for the purpose of investigating whether posted data or content violating the Terms is being provided, whether Member-exclusive content or benefits violating the Terms are being provided, whether registered creators are complying with laws and regulations, and for other similar purposes.

Chapter 2 THE SERVICE

10. Content of the Service

  1. Organizers may establish a Fan Club Site and provide Content to Participants.
  2. Organizers may allow only the Participants of their own Fan Club Site to view Content on a limited basis.
  3. In addition, Organizers may use various functions prepared by the Company for the operation and management of the Fan Club website.
  4. Organizers may receive Fan Club Membership Fees in accordance with the provisions of articles 15 to 17 of the Terms, after granting the Company the authority of an agent for receipt.

11. Ownership of Intellectual Property Rights and Related Matters for Content Provided by Organizers

  1. The intellectual property rights (including but not limited to copyrights) in the Content provided by an Organizer on a Fan Club Website (including captures of the Content) shall belong to the Organizer.
  2. Regardless of whether the Agreement has been terminated (for any reason), the Company may use, modify, and reproduce (hereinafter referred to as "Use") the Content of the preceding paragraph free of charge. However, if the Organizer raises an objection to the Company regarding the Use of said Content, the Company shall cease the Use of said Content at a date and time separately specified by the Company on or after the date of said objection.

12. Prohibitions on Content Provided by Organizers

  1. Organizers may not provide the following content or services (hereinafter referred to as "Prohibited Content and Services") on a Fan Club Website:
    1. works or items that infringe upon the rights of third parties (including but not limited to patents, utility model rights, design rights, trademarks, copyrights, rights of honor, portrait rights, privacy rights, and publicity rights),
    2. performance or singing of musical compositions for which rights have not been cleared,
    3. the sale of goods,
    4. works or items related to child pornography, and
    5. content that includes or suggests words such as "human trafficking," "incest," "bestiality," "prostitution," "rape," "sexual assault," "forced," "gang rape," "abuse," "slavery," "corporal punishment," "hypnosis," "drunkenness," or "illegal drugs".
    6. stolen work
    7. content that violates laws and regulations, or content that is contrary to public order and morals.
    8. any other content that the Company deems inappropriate.
  2. When using images, videos, or other expressions that fall under the following categories in their own user-posted content, Organizers must conceal the relevant parts by mosaic processing or other methods required separately by the Company:
    1. genitals or parts reminiscent of genitals,
    2. areas of genital or anal coupling and insertion (including foreign objects),
    3. filth such as vomit and feces,
    4. expressions that detail or excessively depict the destruction of living bodies, corpses, or animals, and
    5. other expressions that the Company determines may be found unpleasant by the majority of users.
  3. If an Organizer violates the provisions of the preceding two paragraphs, the Company may impose the following penalties on said Organizer. The payment of the equivalent amount of sales shall not preclude a claim for damages by the Company.
    1. forfeiture of the amount equivalent to the sales proceeds,
    2. change in the commission rate,
    3. exclusion from rankings, and
    4. other penalties designated by the Company similar to the above.
  4. If the Company determines that there is a risk that Content provided on a Fan Club Site constitutes Prohibited Content and Services, or if a report is received from a third party, the Company may demand that the Organizer submit materials (including but not limited to the Image Distribution Based Sex-Related Business notification form and performance contracts) to prove that it does not constitute Prohibited Content and Services. The cost required for submitting said materials shall be borne by the Organizer.
  5. If the materials in the preceding paragraph are not submitted by the deadline specified by the Company, or if the Company determines that there is still a risk that the Content constitutes Prohibited Content and Services even after considering the submitted materials, the Company may refuse to allow the provision of said Content, or suspend the provision of said Fan Club Site (including, but not limited to, suspending the provision of new Content by said Organizer from that point onwards), and may take measures to delete said Content.
  6. The Company shall not be liable for any damages incurred by the Organizer, Participants, or any third party as a result of the prohibition of providing Prohibited Content and Services or the suspension of the provision of a Fan Club Site based on the provisions of this article.

13. Fan Club Website Terms and Conditions Agreement

  1. A Fan Club Website Terms and Conditions Agreement is formed between an Organizer and a Participant at the time the Organizer notifies the Participant of its acceptance of the Participant's application to use the Fan Club Website made by the Participant on the Website.
  2. By entering into a Fan Club Website Terms and Conditions Agreement, Participants agree that an obligation to pay the Fan Club Membership Fee set for each Fan Club Site arises.
  3. The fee structure and payment methods for each Fan Club Website shall be posted on the Website.
  4. In the event of a dispute or other issue between a Participant and an Organizer, the Company shall, if it deems necessary for the smooth operation of the Service, take appropriate measures to resolve such dispute.

14. Payment by Participants

  1. The Organizer shall grant the Company the authority to act as an agent for receiving the Fan Club Membership Fee, and the Participant's payment shall be completed at the time the Participant pays the Fan Club Membership Fee and the Purchase Fee to the Company. However, if the Participant selects credit card payment, the payment shall not be completed without the separate payment of a Credit Card Processing Fee.
  2. Although the Fan Club Membership Fee is displayed in Japanese Yen (JPY), payment shall be processed in a foreign currency equivalent to the value of such Fee. The displayed amount in the foreign currency may fluctuate due to exchange rates and other factors; however, the billed amount in Japanese Yen shall not change.
  3. Participants shall pay the Fan Club Membership Fee and Purchase Fee for any given month to the Company by the last day of the preceding month, and shall be entitled to use the applicable Fan Club Website conditioned upon the completion of such payment.
  4. Participants shall pay the Fan Club Membership Fee and the Purchase Fee using the payment service designated by the Company on the Website.
  5. If a Participant uses credit card payment, such Participant shall comply with their agreement with their respective credit card company, any disputes with the credit card company shall be resolved between the Participant and said credit card company.

15. Payment from the Company to Organizers

  1. The Company shall, upon a transfer request from the Organizer (hereinafter referred to as a "Payment Request"), pay the amount remaining after deducting the fees stipulated in paragraph 3 of this article and article 17 from the Fan Club Membership Fees, product sales, and other payments for the current month received as an agent (hereinafter referred to as "Membership Fees and Other Proceeds") by transferring it to the bank account designated by the Organizer. However, the minimum amount for said Payment Request shall be JPY 10,000.
  2. Payments from the Company in response to Payment Requests as set forth in the preceding paragraph shall be made on the 25th day of the month two months following the month in which the request was made (i.e., requests made between the 1st and the last day of a given month shall be paid on the 25th day of the month after the next). No interest shall accrue during the period between the Company's receipt of the Membership Fees, etc. and its payment to the Organizer. If a payment due date falls on a non-business day for financial institutions, the due date shall be the next business day.
  3. Notwithstanding the provisions of the preceding paragraph, upon separate application by an Organizer and conditioned upon the Organizer's payment of an "Express Withdrawal Fee" in an amount separately determined by the Company (in addition to the fees set forth in article 17), the Company shall make the payment corresponding to the Payment Request under paragraph 1 by the following day of such Payment Request.
  4. If an Organizer fails to make a Payment Request within 180 days from their last use of the Service, the Company shall deem that such Organizer has waived its right to claim any Membership Fees and Other Proceeds from the Company that have accrued up to that point.
  5. In the event a payment from a Participant who purchased an Organizer's Content is reversed for reasons such as fraudulent use, and if the Organizer has been unjustly enriched by such payment without legal cause, the Company may demand that the Organizer return the benefit it received.
  6. If a monetary debt is owed by an Organizer to the Company and a payment obligation under paragraph 1 is owed by the Company to the Organizer, the Company may, at any time, without any notice, set off such amounts at par, regardless of whether the due date for the claim against the Organizer has arrived, and to the extent such set-off is made, the transfer under paragraph 1 shall not be required.
  7. Even if a Payment Request is made by an Organizer, the Company may, if it reasonably determines that the transaction constitutes or is suspected of being related to money laundering or the financing of terrorism, withhold payment to the Organizer and take other necessary measures, including restricting access to all or part of the Service.
  8. If an Organizer cancels their own registration or has their membership status revoked pursuant to the provisions of article 23, the Company may deem such Organizer to have waived all claims for Membership Fees and Other Proceeds that they can claim from the Company.
  9. An Organizer shall, upon request from the Company, submit identification documents designated by the Company, such as a driver's license. If the Organizer fails to comply with such request, the Company shall not be obligated to process any Payment Request made by the Organizer. In such cases, the Company shall bear no liability whatsoever for any delay, even if the payment due date set forth in paragraph 2 has passed.

16. Incomplete or Incorrect Bank Account Information

  1. If an Organizer makes a Payment Request, but the Company is unable to execute the transfer set forth in article 15, paragraph 1 due to incomplete or erroneous transfer account information designated by the Organizer, the Company may treat such Payment Request as null and void. In such a case, the Company shall notify the Organizer of the incomplete or erroneous account information and request that they submit a new Payment Request.
  2. If an Organizer makes a Payment Request, but due to incomplete or erroneous transfer account information designated by the Organizer, the Company executes the transfer set forth in article 15, paragraph 1 to a third party, the Company may deem such payment as having been duly made to the said Organizer and shall be discharged from any liability with respect to the Organizer's claim.
  3. In the case of the preceding paragraph, the Company may, at its discretion, initiate a recall procedure for the transfer. In such a case, upon the completion of the recall, the said Organizer shall pay the Company a recall fee of JPY 880.

17. Fees

  1. The Organizer shall pay to the Company, as consideration for the use of the Service, a fee determined according to the type of Organizer set forth in each of the following items:
    1. Organizers who have entered into a Premium Creator Contract A fee equivalent to 17.6% (including the amount equivalent to consumption tax, rounded to the nearest whole number; the same shall apply hereinafter) of the membership fees and other payments received by our company.
    2. Organizers other than those specified in the preceding item A fee equivalent to 22% of the membership fees and other payments received by our company.
  2. At the time of a Payment Request, the Organizer shall bear a bank transfer fee of JPY 330 (including the amount equivalent to consumption tax). Furthermore, this fee shall be incurred even if the transfer cannot be completed due to incomplete registered account information on the part of the Organizer.
  3. The Company may deduct the various fees set forth in the preceding paragraphs and in article 15, paragraph 3 from the Membership Fees and Other Proceeds payable to the Organizer, in lieu of receiving separate payment for such fees.
  4. If deducting the various fees stipulated in paragraphs 1 and 2 of this article from the Membership Fees and Other Proceeds payable to the Organizer results in a negative balance, the Company shall have a claim for the corresponding amount against said Organizer.

18. Handling of Content After Cancellation by Organizer

  1. An Organizer may terminate the Agreement effective as of the last day of the month following the month in which the termination request is made (hereinafter referred to as the "Termination Date").
  2. The Organizer must notify the fan club members that the operation of their fan club website will end by the Termination Date.
  3. The Company may delete the relevant fan club page (including posted content) after 180 days have elapsed from the Termination Date. However, any content that the Company determines which violates laws or infringes on the rights of a third party may be deleted immediately.
  4. Except in cases of willful misconduct or gross negligence, the Company shall not be liable for any damages incurred by the Organizer, Participants, or any third party as a result of the deletion of content based on the provisions of this article.

Chapter 3 GENERAL CLAUSES

19. Operation and Maintenance of the Website and Service by the Company

  1. The Company shall operate and maintain the System to ensure that Users can safely use the Website and the Service.
  2. The Company may entrust to a third party all or part of the operation and maintenance duties for the System, as set forth in the preceding paragraph.

20. User's Liability for Damages

If a User breaches the Agreement and the Company incurs damages as a result thereof, the User shall be obligated to compensate the Company for such damages.

21. Prohibited Acts

  1. The Company prohibits the following acts by Users (including Members):
    1. acts that infringe or may infringe upon the rights or legal interests of third parties (including but not limited to intellectual property rights such as patents, copyrights, trademarks, and design rights),
    2. acts of reprinting or reproducing Content without the prior written consent of the Organizer,
    3. acts of transmitting or writing malicious computer programs to the System,
    4. acts that violate laws or regulations, criminal acts, or acts that may constitute such acts,
    5. acts that are contrary to public order and morals, or acts that may be so,
    6. acts that obstruct or may obstruct the operation of the Website or the provision of the Service,
    7. acts that interfere or may interfere with the use of the Website and the Service by other Users,
    8. any act that enables a third party, other than a Member, to use the Service in any manner not explicitly stated by the Terms (including but not limited to assignment, lending, licensing, or granting permission to use),
    9. acts of assigning, lending, selling, transferring the name of, or creating a pledge or other security interest in all or part of one's status as a Member, the right to use the Service, or other rights and obligations under the Agreement to a third party,
    10. any act that makes it possible for a third party to use the password and User ID required for using the Service (including but not limited to assignment or lending).
    11. acts of impersonating a third party,
    12. acts that may infringe upon the intellectual property rights of the Website or the Service (including but not limited to reverse assembling, reverse compiling, or reverse engineering),
    13. through the Service, posting on the Website or transmitting to the Company or other users information that falls under, or is judged by the Company to fall under, any of the following:
      1. information containing excessively violent or cruel expressions,
      2. information for the purpose of, or which solicits, meeting for sexual acts, obscene acts, prostitution, or compensated dating, regardless of gender,
      3. information containing computer viruses or other malicious computer programs,
      4. information containing expressions that encourage suicide or self-harm,
      5. information containing expressions that encourage the use of illegal drugs, quasi-legal drugs, or the inappropriate use of drugs,
      6. information that leads to adult websites, one-click fraud websites, or websites involved in the distribution of malicious computer programs such as viruses,
      7. using the Service to share information for commercial purposes unrelated to the service itself, such as solicitations for network marketing, multi-level marketing, pyramid schemes, or affiliate marketing,
      8. information containing anti-social expressions,
      9. information that requests the dissemination of information to third parties, such as chain mail,
      10. information for advertising, soliciting, or business activities for products or services, political activities, religious activities, or similar purposes,
      11. information related to the introduction or mediation of jobs, employment, study abroad, or the introduction of third parties,
      12. information containing expressions that cause discomfort to others,
      13. information that is sexually stimulating to a minor under the age of 18,
      14. acts that directly or indirectly cause or facilitate any of the acts in the preceding items, or
      15. any other acts deemed inappropriate by the Company.
  2. If a User engages in any of the prohibited acts set forth in the preceding paragraph, all liability related to such acts shall belong to the said User, and the Company shall bear no responsibility whatsoever.
  3. If a Member engages any of the prohibited acts set forth in the items in paragraph 1 of this article, the Company may, without any prior notice, suspend the provision of all or part of the Service, and any profit gained by the Member as a result thereof shall be deemed as a benefit received without legal cause (unjust enrichment).

22. Handling of Personal Information

  1. The User agrees in advance that the Company may, through the Service and services relating to the Service, collect and use information that can identify the individual User (hereinafter referred to as "Personal Information") and usage history such as the history of use of the Service and access history (hereinafter collectively referred as "History Information") for the following purposes, or provide it to the Company under the restrictions set forth in the following items:

    1. for the purpose of confirming applications for the Service,
    2. for the purpose of carrying out membership registration procedures,
    3. for the purpose of distributing emails in the Service,
    4. for the purpose of receiving Fan Club Membership Fees from Participants and paying them to Organizers.
    5. for the purpose of responding to inquiries from Users,
    6. for the purpose of email distribution to Users by the Company to introduce the Service and new services, and to notify of specification changes and changes to the Terms and Policies,
    7. for the purpose of distribution (sent by email, post, mail services, or other means) by the Company to Users regarding the Service and other services of the Company,
    8. for the purpose of conducting trend analysis and marketing analysis of the Users of the Service,
    9. for the purpose of improving existing services and considering new services,
    10. for the purpose of investigating and preventing illegal acts such as cyber-attacks and unauthorized access, and protecting the rights of Users,
    11. for the purpose of seeking consent for any new use of Personal Information and History Information by the Company in the future,
    12. for the purpose of investigating whether a Membership Applicant or Member falls under "anti-social forces such as a gang or a member thereof" or has a "close relationship with anti-social forces (including cases where the Membership Applicant or Member is legally or factually controlled by an anti-social force, or where a transactional relationship is recognized between the Membership Applicant or Member and an anti-social force)" as stipulated in article 2, paragraph 3, item 6 of the Terms, by the following methods:
      1. investigation conducted by the Company itself,
      2. providing Personal Information to a third party, such as a payment service provider, and entrusting the investigation to such third party, and
      3. making inquiries to law enforcement agencies such as the police.
    13. for the purpose of carrying out acts described in the purpose of use in the Personal Information Protection Policy (Privacy Policy) or Cookie Policy established by the Company, or
    14. for the purpose of use within the scope separately agreed upon by the User.
  2. The Company shall handle Personal Information and History Information in accordance with the Terms, as well as its Personal Information Protection Policy (Privacy Policy) and Cookie Policy.

  3. The Company may entrust Personal Information and History Information to a contractor to the extent necessary for the uses specified in paragraph 1 of this article.

  4. The Company shall not disclose or provide Personal Information and History Information of Users obtained through the Service to any third party, except in cases falling under paragraphs 1 or 3 of this article, or any of the following items:

    1. when the User has voluntarily disclosed their name, address, gender, age, email address, or other Personal Information or History Information to a third party, or has consented to the disclosure to such third party;
    2. when requested to disclose a User's Personal Information or History Information by a court, administrative agency, or similar body;
    3. when a request for disclosure is made based on article 4 (Demand for Disclosure of Identification Information of the Sender, Etc) of the Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Right to Demand Disclosure of Identification Information of the Senders;
    4. when the Company reasonably judges that it is necessary to protect the life, health, property, or rights of the Company or a third party; or
    5. when disclosure is required by law.
  5. The exchange of messages between Members on the Service is designed to be viewable by the Company. Members agree that the Company may view and delete the content of messages for the purpose of determining whether prohibited acts have occurred and for the proper operation of the service. However, the Company is under no obligation to patrol or monitor messages between Members.

23. Suspension of Use of the Service

  1. If a Member violates the Terms and the violation is not corrected after a demand for correction is made with a reasonable period specified, the Company may suspend all or part of the Member's use of the Service and may revoke their status as a Member.
  2. The Company may immediately suspend the provision of all or part of the Service to a Member and revoke their status as a Member if the Member falls under any of the following items:
    1. If the Company determines that the Member falls under any of the items in article 2, paragraph 3;
    2. If the whereabouts of the Member are unknown;
    3. If the Member has deceased;
    4. If the Company determines that the Member registered for a purpose other than the use of the Service;
    5. If a notice sent to the Member by the method specified in article 5, paragraph 2 of the Terms fails to be delivered;
    6. If the Member has violated the provisions of article 12, paragraphs 1 or 2, or article 21, paragraph 1 of the Terms;
    7. If the Member has not used the Service for 180 days since their last use, or if the Member is deemed to have waived their right to claim Membership Fees and Other Proceeds pursuant to the provisions of article 15, paragraph 4; or
    8. In any other case where the Company determines that the Member's use of the Service is inappropriate.
  3. The Company shall not be liable for any damages incurred by a Member in the event that the use of all or part of the Service is suspended or their status as a Member is revoked pursuant to the provisions of this article.

24. Termination by Participant

  1. Participants may terminate the Fan Club Website Terms and Conditions Agreement and the Agreement by completing the prescribed procedures designated by the Company on the Website (it being understood that termination may be effected with respect to a specific Fan Club Website Terms and Conditions Agreement only).
  2. In the event that a specific Fan Club Website Terms and Conditions Agreement or the Agreement is terminated, the Participant shall no longer be able to view the Content as of the date of termination, and the Company shall not, under any circumstances, provide refunds in connection with cancellation of any orders already placed or with respect to any membership fees or other payments already made by Participants.
  3. In the event that the Participant terminates a Fan Club Website Terms and Conditions Agreement pursuant to this article, and such termination causes damage to the Organizer, the Participant shall not be liable for compensation for such damage.

25. Confidential Information

  1. Members shall not, without the prior written consent of the Company, disclose or leak to any third party any of the Company's technical or business secret information learned in connection with the Service, which has been expressly designated as confidential in writing (hereinafter referred to as "Confidential Information"). Provided, however, that any of the following information shall be excluded from the definition of Confidential Information:
    1. information that was publicly known at the time of disclosure or receipt, or that became publicly known after disclosure or receipt through no fault of the Member;
    2. information that can be proven to have already been in the Member's possession at the time of disclosure or receipt;
    3. information lawfully obtained from a third party without an obligation of confidentiality; or
    4. information that can be proven by the Member to have been independently developed without reliance on the Company's Confidential Information.
  2. Members shall not reproduce or otherwise copy the Company's Confidential Information without the prior written consent of the Company.

26. Temporary Suspension of the Service

  1. The User acknowledges and agrees in advance that the Company is not obligated to provide the Service at all times and may temporarily suspend the Service in any of the following cases:
    1. for periodic inspection and maintenance of the System,
    2. due to earthquakes, power outages, natural disasters, or other force majeure events,
    3. in the event of a communication line failure,
    4. due to a failure or malfunction of the hardware or software comprising the System,
    5. if the System is subject to unauthorized access from a third party (including attacks by computer viruses), or
    6. When implementing security measures on the servers used by the System.
  2. In the event the System is suspended, the Company shall promptly notify Users on the Website, unless the suspension of the Service was previously scheduled.
  3. The Company shall bear no liability whatsoever for any damages incurred by a User as a result of the provisions of this article.

27. Response to Complaints

  1. If the Company is notified by a third party, including consumers, child protection or human rights organizations (whether individuals or corporations, domestic or foreign), that any Content may be in violation of the Terms, the Company will promptly conduct an investigation. If, as a result of the investigation, the Company determines that the Content violates the Terms, it will immediately delete the applicable Content.
  2. If the Company receives a claim from a performer in the Content asserting that they did not consent to their appearance or to the distribution of the Content, the Company will take measures to make the relevant Content unavailable for viewing or purchase until the status of consent can be confirmed. Furthermore, if consent cannot be confirmed, or if the performer in the Content proves that their consent is invalid under applicable law, the Company will immediately delete the Content.

Contact for complaints regarding this article:

Email: support@myfans.jp

28. Termination of the Operation of the Website and Provision of the Service by the Company

  1. The Company may, at its own discretion, terminate the operation of the Website and the provision of the Service upon providing reasonable prior notice.
  2. In the case of the preceding paragraph, the Company shall bear no liability whatsoever for any and all damages incurred by Users, except in cases of willful misconduct or gross negligence on the part of the Company.

29. Intellectual Property Rights

The User confirms that any and all intellectual property rights (including copyrights, trademark, design rights, and patent) related to the Website and the Service belong to the Company or to the third parties who hold such rights. Permission to use the Service does not imply the assignment of intellectual property rights of the Company or a third party, or a license or permission to use them for purposes other than the Service.

30. Disclaimer and No Warranties

  1. The Company’s responsibility under the Terms shall be limited to operating the Service with reasonable efforts, and the Company assumes no liability for, nor provides any warranty as to, the suitability of the Service for any particular purpose.
  2. The Company shall bear no liability whatsoever with respect to payments made due to the User’s negligence, and shall not provide any refund in connection with payments arising from the User’s errors or other acts of negligence.
  3. The Company shall not be liable for any damage or disadvantage incurred by the User as a result of a breach of the Terms by the User (including, but not limited to, measures taken pursuant to articles 12 and 27, such as deletion of content or restrictions on viewing or purchasing).
  4. The hardware, software, network, and other resources necessary to use the Service shall be prepared by the User, and the Company shall not be liable for any damage incurred by the User arising from such resources.
  5. The Company does not warrant the accuracy, usefulness, or completeness of the information provided on the fan club site.
  6. The Company establishes the following recommended operating environments for the use of the Website and the Service. However, the Company does not guarantee the integrity of the Website or the Service even when used within the recommended environment.

Recommended Operating Environment

Smartphones
Android
Google Chrome (latest version)
WebView (latest version)
iOS
Safari (latest version)
Google Chrome (latest version)
PC
Google Chrome (latest version)

31. Compensation for Damages

In the event that the User suffers damage due to a breach of the Terms by the Company, the Company shall be liable only for damages incurred by the User directly as a result thereof, and shall not, under any circumstances, be liable for special damages, indirect damages, or lost profits, except in cases of willful misconduct or gross negligence by the Company.

32. Prohibition of Assignment of Rights and Obligations

The User shall not assign, transfer, have succeeded, or create any security interests or encumbrance to any third party all or any part of its rights or obligations arising under the Agreement.

33. Governing Law

The formation, validity, performance, and interpretation of the Agreement shall be governed by the laws of Japan.

34. Severability

Where any provision of the Terms, or any part thereof, is found to be invalid or unenforceable pursuant to the Consumer Contract Act in Japan or other applicable laws or regulations, the remaining provisions of the Terms, and the remaining portions of any provision held invalid or unenforceable, shall remain in full force and effect.

35. Jurisdiction

The User and the Company agree that, in the event litigation becomes necessary in connection with this Agreement, the Tokyo Summary Court or the Tokyo District Court, depending on the amount in controversy, shall have exclusive jurisdiction in the court of first instance.

  • Effective Date: June 13, 2021
  • Revised: July 24, 2021
  • Revised: August 26, 2021
  • Revised: December 26, 2022
  • Revised: April 15, 2025
  • Revised: May 28, 2025
  • Revised: October 27, 2025
  • End
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myfans
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